Another Response!

Hmm, the Honest Traveler seems to be attracting the attention of the establishment (i.e., hotel management) on every front. Check out this response from the Four Points Sheraton in Memphis, Tennessee, as it appears on Trip Advisor:

Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review, 2 days ago

Thanks so much for your positive feedback. We do have many amenities at our hotel and River Oaks is truly wonderful. I am sorry you ended up in our housekeeping department and we do apologize for the small closet space.

Please feel free to stay with us again if you are ever back in Memphis! We would love that and again thanks for your response.

Sincerely,

Robin Jordan
Director of Sales

https://www.tripadvisor.com/ShowUserReviews-g55197-d105275-r363154855-Four_Points_by_Sheraton_Memphis_East-Memphis_Tennessee.html#

Do honest reviews matter?  Why, yes, they do.